Effective Date: 6/20/2024
1. Introduction Welcome to Wholly Roasters Coffee Co. (“we”, “us”, “our”). By using our website [www.whollyroasterscoffeeco.com] and purchasing our products, you agree to the following terms and conditions.
2. Company Information
- Name: Wholly Roasters Coffee Co.
- Address: 550 Rose Sharon Dr, Lexington, SC 29072
- Contact Email: Coffee@whollyroasterscoffeeco.com
3. Products We sell coffee and merchandise with no specific purchasing limitations.
4. Payment Methods We accept Visa, Mastercard, and Paypal.
5. Order Cancellations, Changes, and Refunds To cancel or change an order, submit a request via email with your order number. No returns or refunds are allowed unless there is a drastic delay in roasting and shipping, or a legitimate product issue. Refund claims must be made within 7 days of ordering unless state law specifies otherwise.
6. Shipping and Delivery Shipping costs are calculated by WooCommerce shipping. Delivery times and handling of delays will follow our standard procedures as detailed on our website.
7. Returns and Refunds No returns or refunds unless there is a drastic delay in roasting and shipping, or a legitimate product issue. Any refund claims must be made within 7 days of ordering unless state law specifies otherwise.
8. User Responsibilities Users are responsible for providing accurate information and complying with applicable laws. Prohibited activities include spamming, DDoS activity, fraudulent activity, data mining, and website scraping.
9. Intellectual Property All content on our website is our copyright and cannot be duplicated, copied, or used in any way without explicit written permission.
10. Dispute Resolution Disputes will be handled in the county and state of Wholly Roasters Coffee Co. headquarters.
11. Liability Disclaimers Our liability is limited to what is specified in the privacy policy and the terms agreed upon when creating an account.
12. Policy Changes Customers will be notified of changes to the terms and conditions via email. The terms will be reviewed and updated annually.
13. Contact Us If you have any questions about these Terms and Conditions, please contact us at Coffee@whollyroasterscoffeeco.com.